Privacy Policy

for the TurnosPR.com Application provided by Turnos Media LLC

Introduction

This document has been drafted in compliance with Law 39-2021, known as the Puerto Rico Privacy Policy Act, and constitutes our commitment to protect your privacy in accordance with applicable laws. Our services are provided primarily in the territory of Puerto Rico, and we are also governed by U.S. federal laws and regulations, to the extent applicable.

TurnosPR is a service service that allows sending notifications via text and email so that users can check the status of their services and access appointments at government agencies and private companies in Puerto Rico. check the status of their services and access appointments at government agencies and private companies within Puerto Rico. The use of this service is limited to the territory of Puerto Rico. The frequency of messages may vary depending on the service requested.

TurnosPRas a transactionaltransactional service that allows users to interact directly with the system to manage their appointments or check the status of a service, thus completing a specific transaction, such as the reservation or confirmation of a service. service.

We do not currently share or sell your information with third parties for marketing or advertising purposes.

This document describes the Privacy Policy applicable to the access and use of the services offered through the web application www.turnospr.com (hereinafter, the "Application"). By accessing the Application, you, as a user (hereinafter, the "User"), automatically agree to the privacy policies described in this document. If you do not agree to these terms, we request that you refrain from accessing TurnosPR.com or using its services. The telephone and/or e-mail entry is optional for notification purposes. notification purposes. If you do not wish to receive text messages and emails you may not enter such information into the system.

You can also unsubscribe from text message notifications by accessing:https://turnosmedia.com/unsubscribe/sms

and e-mail messageso at: https://turnosmedia.com/unsubscribe/email

Intellectual Property

All content of the Application, including text, data, images, graphics, software code and other materials ("Content"), is the property of Turnos Media LLC. Any unauthorized use of the Content, including commercial use or redistribution without express written consent, is prohibited. The Application and its contents are protected by intellectual property laws, and any infringement may result in legal action.

Use of Content

The User is entitled to use the Content solely for personal and non-commercial purposes, on mobile devices owned by the User. Any other use, such as reproduction or distribution without prior permission, is strictly prohibited.

Information Gathered

Required Personal Information: When you register to use the Application, we collect basic information such as first name, last name, date of birth, phone number and email address. This information is essential to provide the services.

2. Additional Voluntary Information: You may voluntarily provide us with additional information, such as your zip code, ethnicity or nationality, to enhance your experience on the Application.

3. Device Information: Information about your mobile device, such as unique identifiers and technical characteristics, is collected to improve the performance of the Application.

Use of Information

The information collected serves several purposes, including:

- Provision of Services: We use your information to facilitate and manage your appointments and shifts. and appointments with agencies and companies.

-Communication: Allows us to respond to your inquiries and send notifications about our services. the services services offered, as well as updates to the Application.

- Application Enhancement: We use data analytics to optimize performance and customize your experience.

Data Retention

Personal data will be stored for the time necessary to fulfill the operational purposes of the service. operational purposes of the serviceunless the law requires its retention for a longer period.

Information Sharing

We do not currently share or sell your information with third parties for marketing or advertising purposes.

TurnosPR shares the necessary information with internal suppliers suppliers for the sole purpose of carrying out the service provided and requested by the user.. These suppliers are obliged to guarantee the confidentiality and protection of your personal information, complying with the highest security standards..

In certain cases, we may share your information if required to do so by law or to protect the rights of users and the company.

Data Security

We take reasonable steps to protect the information we collect. However, due to the nature of the digital environment, we cannot guarantee the absolute security of your data. We recommend that you review the security policies of any external website that you access from our Application.

Cookies

The Application uses cookies to improve your experience and provide you with a more personalized service. These cookies allow us to store your preferences and perform analytics on the use of the Application.

Types of cookies used:

- Strictly necessary cookies: Essential for the proper functioning of the Application.

- Analytics Cookies: Help us improve functionality by analyzing usage patterns.

- Advertising Cookies: Used to show you advertisements related to your interests.

You can control your cookie preferences from your browser settings.

Privacy of Minors

The Application is not intended for children under the age of 16. If we become aware that a minor has provided data without parental or guardian consent, we will delete the information.

Changes in the Privacy Policy

TurnosPR reserves the right to modify this Privacy Policy at any time. Important changes will be notified through the Application.

Contact

If you have questions or comments about this Privacy Policy, you may contact us at info@turnosmedia.com or call us at 787-399-0998..

If you wish to unsubscribe from the Notifications by text message go to: https://turnosmedia.com/unsubscribe/sms and e-mail messages to: https://turnosmedia.com/unsubscribe/email .

Effective Date

This Privacy Policy is effective as of October 15, 2023, as last updated on October 15, 2024.